Our Company

Our Mission

Mission Statement

Grow our business by building profitable relationships through excellence in risk management, claim advocacy, service and developing creative solutions.

Our Commitment

Earl Andres said it in 1923, and we remain faithful to a principle of, “service—to our customers, the community and each other.”

When it comes to community, our philosophy is simple: when a community is strong, everyone benefits. We believe in strengthening the communities we serve through philanthropy, employment opportunities and helping other local businesses succeed.

“Our family farming and cattle feeding business had been with our previous company for over fifty years.

We were reviewing and comparing insurance from several different agencies and companies. Melinda Robinson immediately started working and spent countless hours taking line item by line item comparing rates and coverage for the many facets of our operation. She is very detailed and competent and checked each item thoroughly consulting us numerous times with questions making sure everything was covered correctly. She brought many items to our attention that we had not considered previously and then gave us several options for rates and coverage. The finalized coverage and payment plan we chose saved provided substantial monetary savings plus we had much more coverage than with the previous company.

Melinda was very professional and we felt she had our best interest in mind as she worked. We appreciated her immediate attention and diligent work to complete our plan quickly and efficiently while still being very hospitable and easy to work with. After our initial call to the different companies, Melinda had much of her work done for us before any other company, including our previous company, contacted us to even set up an appointment. She was prompt to call back if we had questions or other items to consider.”

Benson & Julia McClarren and families, B K McClarren LLC

Meet Our Team

From the front office to our agents, AOL is staffed with caring, knowledgeable employees. We’re here to help you find coverage that brings peace of mind for the good times and protection for the tough times.

While we act locally, we think globally. Our leadership team is forward-thinking, exploring nearly every possible product and solution to see how it can benefit our local clients.

Agency Management

Kevin L Morton, CPIA
President
Archbold

Elizabeth H Pool, CBC, CPIA
Managing Partner
Bryan

Thomas Herman
Chairman of the Board
Bryan

Russell H Davies, CPIA
Managing Partner
Bryan

Mindy Hess
Chief Financial Officer
Bryan

Garrett Morton
Director of Client Services
Archbold

Commercial Lines

Eddie Partin, CPIA
Risk Advisor
Archbold

Stacy M Swary
Risk Advisor
Bryan

Vickie L Thiel, CPIA
Account Manager
Bryan

Jessica R Crocker
Account Manager
Archbold

Jen Mallett
Account Manager
Archbold

Scott Loy
Risk Advisor
Wauseon

Erin Elting
Commercial Lines CSR
Bryan

Dean Day
Risk Advisor
Bryan

Jim DeVantier
Risk Advisor
Bryan

Kathy Miller
Account Mananger
Bryan

McKenzie Nau
Risk Advisor
Bryan

Personal Lines

Melinda Robinson, CPIA
Risk Advisor
Wauseon

Tami L Bergman
Risk Advisor
Bryan

Carly Osinski
Risk Advisor
Archbold

Kate Cooper
Account Manager
Wauseon

Angi Campos
Account Manager
Bryan

Jordan L Short
Account Manager
Archbold

Janel D Rath
Account Manager
Bryan

Hillary Guilford
Account Manager
Bryan

Carrie Dunson
Account Manager
Bryan

Lydia Fritch
Account Manager
Bryan

Cris Hendricks
Account Manager
Bryan

Rod McCrea
Account Manager
Bryan

Kay Vollmer
Account Manager
Bryan

Mary Ann Schroeder
Claims Service Manager
Bryan

Administration

Erin L Beals, CISR, CPIA
Operations Manager
Bryan

Cherri Meyer
Agency Assistant
Bryan

Holly Neubig
Accounting Assistant
Bryan

Tiffany Posey
Agency Assistant
Bryan

Heather Trowbridge
Agency Assistant
Bryan

Employee Benefits

Sarah R Derck
Account Manager
Bryan

Megan D Wyse, CBC, CPIA
Director of Compliance, Employee Benefits Manager
Archbold

Michelle Barnes
Customer Service Representative
Wauseon

“Employee benefits are a strong factor in attracting quality employees in a competitive market. We have come to rely on and trust Andres O’Neil and Lowe’s Employee Benefit Specialists to help us navigate the ever changing world of employee benefits. From insurance enrollments to ACA compliance and everything in between this group of outstanding individuals are here for us, always ready to offer a helping hand and relieve some of the burden. They are thorough, reliable, and professional in all that they do. Always looking out for the best interest of the company and our employees that make us who we are. We are very thankful to have them come along side us as our brokers and our friends.”

Shelley Nighswander, CFO, A&P Tool Inc.