Our Company

Our Mission

Mission Statement

Grow our business by building profitable relationships through excellence in risk management, claim advocacy, service and developing creative solutions.

Our Commitment

Earl Andres said it in 1923, and we remain faithful to a principle of, “service—to our customers, the community and each other.”

When it comes to community, our philosophy is simple: when a community is strong, everyone benefits. We believe in strengthening the communities we serve through philanthropy, employment opportunities and helping other local businesses succeed.

“When we built our “dream home” we chose Melinda Robinson from Andres, O’Neil & Lowe Insurance Agency because Melinda has always had an excellent reputation for her outstanding career as an insurance agent. We were quick to find this out first hand as we had a very large claim on our home due to water intrusion and then mold. Melinda was very quick to let us know about our coverage and went above and beyond from start to finish of our year long project. We greatly appreciated her professionalism and her help in making sure that the claim process was managed effectively. For those reasons and so many more, we will highly recommend Melinda Robinson to everyone we know.”

Cathy Hayati

Meet Our Team

From the front office to our agents, AOL is staffed with caring, knowledgeable employees. We’re here to help you find coverage that brings peace of mind for the good times and protection for the tough times.

While we act locally, we think globally. Our leadership team is forward-thinking, exploring nearly every possible product and solution to see how it can benefit our local clients.

Agency Management

Kevin L Morton, CPIA
President
Archbold

Elizabeth H Pool, CBC, CPIA
Managing Partner
Bryan

Thomas Herman
Chairman of the Board
Bryan

Russell H Davies, CPIA
Managing Partner
Bryan

Mindy Hess
Chief Financial Officer
Bryan

Commercial Lines

Eddie Partin, CPIA
Insurance Consultant
Archbold

Stacy M Swary
Insurance Consultant
Bryan

Vickie L Thiel, CPIA
Account Manager
Bryan

Trisha S Aeschliman
Customer Service Representative
Wauseon

Jessica R Crocker
Account Manager
Archbold

Drew Ginn
Insurance Consultant
Archbold

Jen Mallett
Account Manager
Archbold

Personal Lines

Melinda Robinson, CPIA
Insurance Consultant
Wauseon

Tami L Bergman
Insurance Consultant
Bryan

Angi Campos
Account Manager
Bryan

Janel D Rath
Account Manager
Bryan

Kate Cooper
Account Manager
Wauseon

Christen M Turnbull
Account Manager
Bryan

Administration

Jessica Wyse
Agency Assistant
Wauseon

Erin L Beals, CISR, CPIA
Operations Manager
Bryan

Cherri Meyer
Agency Assistant
Bryan

Holly Neubig
Accounting Assistant
Bryan

Tori Herzog
Agency Assistant
Wauseon

Employee Benefits

Sarah R Derck
Account Manager
Bryan

Megan D Wyse, CBC, CPIA
Director of Compliance, Employee Benefits Manager
Archbold

Jordan L Short
Customer Service Representative
Archbold

“We made the decision to switch insurance companies after finding out that the insurance agent that we had dealt with for over 15 years was not managing our policies as he led us to believe. Needless to say, our opinion of insurance agents was not high. Then we met Melinda. From the beginning, she was patient, thorough, and respectful. She treated us not like a customer, but like a friend. We TRUST Melinda with our insurance needs, and after our previous experience, that was something I never imagined saying about an insurance agent! With Andres, O’Neil and Lowe we have better coverage, for less money, and an agent that has been there for us every time we have needed her. We now have our personal and commercial policies thru Andres, O’Neil and Lowe, and feel confident in knowing that our personal property and our business are in good hands.”