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“We made the decision to switch insurance companies after finding out that the insurance agent that we had dealt with for over 15 years was not managing our policies as he led us to believe. Needless to say, our opinion of insurance agents was not high. Then we met Melinda. From the beginning, she was patient, thorough, and respectful. She treated us not like a customer, but like a friend. We TRUST Melinda with our insurance needs, and after our previous experience, that was something I never imagined saying about an insurance agent! With Andres, O’Neil and Lowe we have better coverage, for less money, and an agent that has been there for us every time we have needed her. We now have our personal and commercial policies thru Andres, O’Neil and Lowe, and feel confident in knowing that our personal property and our business are in good hands.”